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130px}.admin-stack,.admin-actions{gap:8px;display:flex}.admin-stack{flex-direction:column}.admin-actions{justify-content:flex-end;align-items:center}.admin-actions.vertical{flex-direction:column;align-items:stretch}.admin-row input[type=text],.admin-row input[type=date],.admin-row select,.reject-line input{border:1px solid var(--line-strong);background:#fff;border-radius:8px;outline:0;width:100%;min-height:34px;padding:7px 9px;font-size:12.5px}.admin-row input:focus,.admin-row select:focus,.reject-line input:focus{border-color:#9eb8eb;box-shadow:0 0 0 3px #2864dc14}.admin-muted{color:#4f5865;font-size:12.5px;font-weight:620}.check-option{color:#5f6874;align-items:center;gap:7px;font-size:12.5px;font-weight:600;display:inline-flex}.check-option input{width:15px;height:15px;accent-color:var(--blue)}.reject-line{grid-template-columns:minmax(0,1fr) auto;gap:8px;display:grid}.scope-grid{grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:10px 14px;display:grid}.scope-line{overflow-wrap:anywhere;color:#4f5865;font-size:12px;line-height:1.45}.secret-box{color:#173f8a;white-space:nowrap;background:#f2f6fd;border:1px solid #d4e0f6;border-radius:9px;padding:13px 14px;font-size:12.5px;line-height:1.5;display:block;overflow-x:auto}.filter-bar{border-bottom:1px solid var(--line);flex-wrap:wrap;align-items:center;gap:8px;padding:13px 16px;display:flex}.filter-select{color:#4f5865;border:1px solid var(--line-strong);background:#fff;border-radius:9px;align-items:center;gap:7px;height:34px;padding:0 10px;font-size:12.5px;font-weight:600;display:inline-flex}.filter-select select{background:0 0;border:0;outline:0;font-size:12.5px;font-weight:620}.filter-select label{color:#8b929c;font-weight:600}.filter-search{color:#7b8490;border:1px solid var(--line-strong);background:#fff;border-radius:9px;flex:220px;align-items:center;gap:8px;min-width:180px;height:34px;padding:0 10px;display:flex}.filter-search input{width:100%;color:var(--ink);background:0 0;border:0;outline:0;font-size:13px}.filter-reset{color:#55709d;background:0 0;border:0;font-size:12.5px;font-weight:640}.filter-count{color:#8b929c;font-size:12px;font-weight:600}.ticket-table-heading,.ticket-row{grid-template-columns:96px minmax(0,2.3fr) 158px 128px 104px 132px 120px;align-items:center;gap:14px;padding:0 20px;display:grid}.ticket-table-heading{color:#8b929c;border-bottom:1px solid var(--line);letter-spacing:.05em;text-transform:uppercase;background:#fafbfc;height:38px;font-size:10.5px;font-weight:680}.ticket-row{text-align:left;background:0 0;border:0;border-bottom:1px solid #f0f1f4;width:100%;min-height:62px;padding-top:11px;padding-bottom:11px;transition:background .13s}.ticket-row:hover{background:#fafbfd}.ticket-row:last-child{border-bottom:0}.ticket-key{color:#55709d;font-variant-numeric:tabular-nums;font-size:12px;font-weight:680}.ticket-subject strong{text-overflow:ellipsis;white-space:nowrap;font-size:13.5px;font-weight:640;display:block;overflow:hidden}.ticket-subject small{color:#8b929c;align-items:center;gap:7px;margin-top:3px;font-size:11.5px;display:flex}.ticket-subject small svg{flex:none}.ticket-meta{color:#626a76;text-overflow:ellipsis;white-space:nowrap;font-size:12.5px;overflow:hidden}.ticket-meta small{color:#9299a3;margin-top:2px;font-size:11px;display:block}.owner-cell{align-items:center;gap:8px;min-width:0;display:flex}.owner-cell .avatar{width:26px;height:26px;font-size:10px}.owner-cell span{color:#626a76;text-overflow:ellipsis;white-space:nowrap;font-size:12.5px;overflow:hidden}.board-scroll{padding-bottom:14px;overflow-x:auto}.board{grid-auto-columns:minmax(216px,1fr);grid-auto-flow:column;align-items:start;gap:14px;display:grid}.board-column{border:1px solid var(--line);background:#f4f5f7;border-radius:13px;flex-direction:column;min-height:220px;transition:background .14s,border .14s;display:flex}.board-column.drop-target{background:#eef3fd;border-color:#9eb8eb}.board-column>header{align-items:center;gap:8px;padding:12px 14px 10px;display:flex}.board-column>header strong{letter-spacing:.03em;text-transform:uppercase;font-size:12px;font-weight:680}.board-column>header .count{color:#6b737f;background:#e4e7ec;border-radius:999px;margin-left:auto;padding:1px 8px;font-size:11px;font-weight:680}.board-cards{flex-direction:column;flex:auto;gap:9px;padding:0 10px 12px;display:flex}.board-card{border:1px solid var(--line);width:100%;box-shadow:var(--shadow-sm);text-align:left;cursor:grab;background:#fff;border-radius:11px;padding:12px 13px;transition:border .14s,box-shadow .14s,transform .14s;display:block}.board-card:hover{border-color:#c8d3e6;box-shadow:0 2px 4px #1219260d,0 8px 22px #1219260f}.board-card.dragging{opacity:.45}.board-card-top{align-items:center;gap:8px;margin-bottom:7px;display:flex}.board-card strong{overflow-wrap:anywhere;color:var(--ink);font-size:13px;font-weight:640;line-height:1.35;display:block}.board-card-foot{align-items:center;gap:9px;margin-top:10px;display:flex}.board-card-foot .avatar{width:24px;height:24px;font-size:9.5px}.board-card-foot small{color:#9299a3;align-items:center;gap:4px;font-size:11px;font-weight:600;display:inline-flex}.board-empty{color:#9aa1ab;text-align:center;padding:16px 4px;font-size:12px}.paste-zone{color:#6b737f;border:1px dashed var(--line-strong);text-align:center;background:#fafbfc;border-radius:12px;flex-direction:column;align-items:center;gap:4px;padding:26px 18px;transition:border .15s,background .15s;display:flex}.paste-zone:hover,.paste-zone:focus-within,.paste-zone.dragover{background:#f2f6fd;border-color:#9eb8eb}.drop-icon{color:#5b7fc4;background:#e9effb;border-radius:11px;width:38px;height:38px;margin-bottom:4px}.paste-zone strong{color:var(--ink);font-size:13px;font-weight:660}.paste-zone small{color:#8b929c;font-size:11.5px}.paste-zone kbd{color:#55709d;background:#fff;border:1px solid #d3ddf0;border-radius:5px;padding:1px 5px;font-family:inherit;font-size:10.5px;font-weight:640}.attachment-grid{grid-template-columns:repeat(auto-fill,minmax(132px,1fr));gap:10px;margin-top:12px;display:grid}.attachment-tile{border:1px solid var(--line);background:#fff;border-radius:10px;position:relative;overflow:hidden}.attachment-tile img{object-fit:cover;background:#f1f3f6;width:100%;height:88px;display:block}.attachment-tile figcaption{color:#6b737f;text-overflow:ellipsis;white-space:nowrap;padding:6px 8px;font-size:11px;display:block;overflow:hidden}.attachment-remove{color:#4c5561;border:1px solid var(--line);background:#ffffffeb;border-radius:7px;justify-content:center;align-items:center;width:24px;height:24px;display:inline-flex;position:absolute;top:6px;right:6px}.attachment-remove:hover{color:var(--red);border-color:#e2b8bf}.detail-layout{grid-template-columns:minmax(0,1fr) 296px;align-items:start;gap:18px;display:grid}.back-link{color:#55709d;background:0 0;border:0;align-items:center;gap:6px;margin-bottom:12px;padding:0;font-size:12px;font-weight:640;display:inline-flex}.detail-body{padding:20px}.detail-body>p{color:#3f4854;white-space:pre-wrap;margin:0 0 16px;font-size:13.5px;line-height:1.65}.thread{flex-direction:column;gap:14px;padding:18px 20px;display:flex}.thread-entry{grid-template-columns:32px minmax(0,1fr);gap:11px;display:grid}.thread-entry .avatar{width:32px;height:32px;font-size:11px}.thread-entry.staff .avatar{color:#6b4f14;background:#faf0dd}.thread-bubble{border:1px solid var(--line);background:#fff;border-radius:11px;padding:11px 14px}.thread-entry.staff .thread-bubble{background:#fffaf1;border-color:#ecdfc3}.thread-bubble header{align-items:baseline;gap:8px;margin-bottom:5px;display:flex}.thread-bubble header strong{font-size:12.5px;font-weight:660}.thread-bubble header small{color:#9299a3;font-size:11px}.thread-bubble p{color:#3f4854;white-space:pre-wrap;margin:0;font-size:13px;line-height:1.6}.thread-event{color:#8b929c;align-items:center;gap:8px;padding-left:4px;font-size:11.5px;display:flex}.thread-event i{background:#c9ced6;border-radius:50%;width:6px;height:6px;margin-left:13px}.reply-box{border-top:1px solid var(--line);background:#fafbfc;padding:16px 20px}.reply-actions{justify-content:space-between;align-items:center;gap:10px;margin-top:10px;display:flex}.side-panel{flex-direction:column;gap:14px;display:flex}.meta-list{flex-direction:column;gap:13px;padding:16px 18px;display:flex}.meta-list>div{grid-template-columns:96px minmax(0,1fr);align-items:center;gap:10px;display:grid}.meta-list dt,.meta-list>div>span:first-child{color:#8b929c;font-size:11.5px;font-weight:620}.meta-list>div>span:last-child{color:#3f4854;font-size:12.5px;font-weight:600}.lifecycle-steps{flex-direction:column;gap:0;padding:16px 18px;display:flex}.lifecycle-steps>div{grid-template-columns:20px minmax(0,1fr);gap:10px;padding-bottom:14px;display:grid}.lifecycle-steps>div:last-child{padding-bottom:0}.lifecycle-steps i{color:#b6bcc5;border:2px solid;border-radius:50%;justify-content:center;align-items:center;width:20px;height:20px;display:inline-flex;position:relative}.lifecycle-steps>div:not(:last-child) i:after{content:"";background:#e2e5ea;width:2px;height:100%;position:absolute;top:22px;left:50%;transform:translate(-50%)}.lifecycle-steps>div.done i{color:var(--green);background:var(--green)}.lifecycle-steps>div.current i{color:var(--blue);background:var(--blue);box-shadow:0 0 0 4px #2864dc1f}.lifecycle-steps strong{font-size:12.5px;font-weight:640;display:block}.lifecycle-steps small{color:#9299a3;margin-top:1px;font-size:11px;display:block}.lightbox{z-index:60;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);background:#11161fb8;border:0;justify-content:center;align-items:center;padding:40px;display:flex;position:fixed;inset:0}.lightbox img{max-width:min(1100px,100%);max-height:100%;box-shadow:var(--shadow-lg);border-radius:12px}.modal-backdrop{z-index:80;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);background:#11161f7a;justify-content:center;align-items:center;padding:24px;display:flex;position:fixed;inset:0}.password-gate{border:1px solid var(--line);width:min(420px,100%);box-shadow:var(--shadow-lg);background:#fff;border-radius:16px;gap:16px;padding:24px;display:grid}.password-gate h2{margin:0;font-size:21px;font-weight:720;line-height:1.2}.password-gate p{color:#737b86;margin:7px 0 0;font-size:13px;line-height:1.55}.password-gate .field small{color:#737b86;font-size:11.5px;line-height:1.45}.form-error{color:var(--red);background:#fff6f7;border:1px solid #efd0d6;border-radius:9px;align-items:flex-start;gap:8px;padding:10px 12px;font-size:12.5px;font-weight:620;line-height:1.45;display:flex}.form-error svg{flex:none;margin-top:1px}.password-gate .primary-button{width:100%}.toast{z-index:70;border:1px solid var(--line);box-shadow:var(--shadow-lg);background:#fff;border-radius:11px;align-items:center;gap:9px;padding:12px 16px;font-size:13px;font-weight:620;display:flex;position:fixed;bottom:24px;right:24px}.toast.success{color:var(--green)}.toast.error{color:var(--red)}@media (width<=1080px){.auth-layout{grid-template-columns:minmax(260px,.8fr) minmax(340px,480px);gap:34px}.auth-intro h1{font-size:46px}.global-header{flex-wrap:wrap;height:auto;min-height:66px;padding-top:10px;padding-bottom:10px}.global-search{flex:360px;width:auto}.detail-layout{grid-template-columns:minmax(0,1fr)}.ticket-table-heading,.ticket-row{grid-template-columns:88px minmax(0,2fr) 130px 112px 110px}.ticket-hide-md{display:none}}@media (width<=860px){:root{--sidebar-width:0px}.auth-topbar{padding:12px 16px}.auth-layout{grid-template-columns:minmax(0,1fr);align-items:start;width:calc(100% - 32px);min-height:auto;padding:30px 0 54px}.auth-intro h1{max-width:none;font-size:36px}.auth-intro p{font-size:14px}.sidebar{transform:translate(-100%)}.ticket-main{width:100%;margin-left:0}.page-content,.page-content.wide{width:calc(100% - 32px)}.header-context{flex:100%}.global-search{flex-basis:100%;order:4}.ticket-table-heading,.ticket-row{grid-template-columns:minmax(0,1fr) 112px}.ticket-hide-sm{display:none}}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}